Frequently Asked Questions

The following is a list of Frequently Asked Questions.

If your question is not answered here, please call (212) 974-7252 or email us at

What should I wear to my initial appointment?

We suggest wearing comfortable clothes that allow for movement, something you’d exercise in. If you are coming from work or forget a change of clothes, we provide t-shirts and shorts for your convenience. We have changing rooms and lockers in all of our locations.

Do you take my insurance?

Please call our office and a member of our staff will be happy to verify your insurance benefits.

Should I bring in my X-rays, MRI reports or prescriptions with me?

Yes, please bring in any X-rays and MRI reports you have. You will be asked to complete basic paperwork for your initial evaluation. Please bring in your prescription if you have one.

Do I always see the same therapist?

At Cynergy, you will always see the same therapist that you start with, except for special circumstances such as scheduling conflicts or special diagnoses.

How often will I come?

Most prescriptions and treatment schedules are for 2-3 visits per week, this may vary depending on your condition and physical ability. Sessions typically last anywhere from 30-40 minutes. Treatment plans are usually from 6-12 weeks with periodic re-evaluations and regular follow-up visits with your doctor.

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